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Privacy Policy

Who we are

The company owning the web domain is Amada Pachamama E.S.P.J., with registered office for these purposes at effects in Avenida de la Estación 7, EEFF Arroyo-Malpartida, 10910, Cáceres. Contact e-mail address contact: info@molycata.eu of the website https://molycata.eu.

Our website, https://molycata.eu (hereinafter: “the website”) uses cookies and other related technologies (for convenience, all technologies are referred to as “cookies”). Cookies are also placed by third parties with whom we have contracted. In the following document we inform you about the use of cookies on our website.

What personal data we collect and why we collect it

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of basket contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 5 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information with third parties who help us provide our orders and store services to you; for example we provide name, address, telephone number and e-mail to the curier company in order to provide the delivery service of the goods purchased by the customer. Personal and shipping information may also be provided to the country’s tax office for the purpose of completing customs clearance, if necessary and required.

We do not and will not provide any data to any third party for non-consensual advertising purposes.

Payments

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

Cache

This site uses caching to facilitate faster response times and a better user experience. Caching potentially stores a duplicate copy of every web page displayed on this site. All cache files are temporary and are never accessed by third parties, except as necessary to obtain technical support from the cache plugin provider.

Cache files expire on a schedule set by the site administrator, but can be easily cleared by the administrator prior to their natural expiration, if necessary. We may use QUIC.cloud services to process and temporarily cache your data, please see https://quic.cloud/privacy-policy/ for details.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences are remembered. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when you visit our website and, for example, items remain in your shopping basket until you have paid. We may place these cookies without your explicit consent.

Statistical cookies

We use statistical cookies to optimise the website experience for our users. With these statistical cookies we obtain information about the use of our website. We ask your permission to place statistical cookies.

Marketing/Tracking Cookies

Marketing/tracking cookies are cookies, or any other form of local storage, used to create user profiles to display advertising or to track the user on this website for similar marketing purposes.

Social media buttons

On our website we have included buttons for Facebook, WhatsApp, Instagram and Pinterest to promote pages (e.g. “like”, “pin”) or share them (e.g. “tweet”) on social networks such as Facebook, WhatsApp, Instagram and Pinterest. These buttons work using code from Facebook, WhatsApp, Instagram and Pinterest themselves. This code embeds cookies. These social media buttons can store and process certain information, so that a personalised advertisement can be displayed.

Please read the privacy policy of these social networks (which may change frequently) to find out what they do with your (personal) data they process using these cookies. The data they receive is anonymised as much as possible. Facebook, WhatsApp, Instagram and Pinterest are located in the United States.

Consent

When you visit our website for the first time, we will show you a pop-up window with an explanation about cookies. As soon as you click “Save preferences”, you agree to our use of the categories of cookies and plugins you have selected in the pop-up window, as described in this cookie policy. You can disable the use of cookies through your browser, but please note that our website may no longer function properly.

Your rights with regard to personal data

You have the following rights with respect to your personal data:

  • You have the right to know why your personal data is needed, what will happen to it and how long it will be kept.
  • Right of access: you have the right to access the personal data we hold about you.
  • Right of rectification: you have the right to supplement, rectify, erase or block your personal data at any time.
  • If you give us your consent to process your data, you have the right to revoke this consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and to transfer it in full to another controller.
  • Right to object: you can object to the processing of your data. We comply with this, unless there are justified grounds for the processing.

To exercise these rights, please contact us. Please see the contact details at the bottom of this cookie policy. If you have any complaints about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the data protection authority).

Enabling/disabling and deleting cookies

You can use your Internet browser to delete cookies automatically or manually. You can also specify that certain cookies cannot be placed. Alternatively, you can change your Internet browser settings so that you receive a message each time a cookie is placed. For more information on these options, please refer to the instructions in the “Help” section of your browser.

Please note that our website may not function properly if all cookies are disabled. If you delete cookies from your browser, they will be placed again after your consent when you revisit our websites.

Contact details

For questions and/or comments about our cookie policy and this statement, please contact us using the contact details below:

Amada Pachamama E.S.P.J.
Avenida de la Estación 7, EEFF Arroyo-Malpartida (Cáceres, Spain). CP. 10.910
Spain
Web: https://molycata.eu
E-mail: info@molycata.eu
Telephone number: +34 645470038

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

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